Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of BoraxIP’s website and services. By registering, accessing, or using any service from BoraxIP (referred to as “we,” “us,” or “our”), you agree to comply with these Terms. If you do not accept these Terms, please do not use our services.

2. Eligibility

You must be at least 18 years of age and capable of forming a legally binding agreement. By using our services, you affirm that you meet these requirements.

3. Description of Services

BoraxIP offers a range of digital services globally, including:

  • Domain name registration, renewal, and transfer

  • Shared and dedicated web hosting

  • VPS and cloud hosting solutions

  • SSL certificate sales

  • DNS management and email hosting

  • Website tools and software licenses

Services are provided “as-is” and “as available.” While we aim for 99.9% uptime, we do not guarantee uninterrupted availability.

4. Account Registration and Management

To access our services, you must create an account using accurate and complete information.
You agree to:

  • Maintain the security of your login credentials

  • Update your contact and billing information as necessary

  • Be fully responsible for all activities under your account

We are not liable for unauthorized use of your account.

5. Use of Services

You agree not to use our services to:

  • Violate any local, national, or international law

  • Distribute or host harmful software, malware, or phishing content

  • Send unsolicited email (spam)

  • Interfere with other customers or our network integrity

Violation of these rules may result in service suspension or termination without refund.

6. Payment and Billing

  • All services are billed in USD

  • Payments must be made in advance for any recurring service

  • Accepted methods: credit/debit card, PayPal, bank transfer, mobile wallets (as available)

  • Late or failed payments may lead to suspension or termination

All prices are subject to change with notice. Renewal reminders are typically sent 7–15 days prior to the due date.

7. Refunds and Cancellation

Refund eligibility is outlined in our Refund Policy. Most services are refundable only within 7 days of purchase. Domains and licenses are non-refundable once processed.

You may cancel services at any time through your client portal. Canceling a service does not guarantee a refund.

8. Domain Name Registration Terms

When you register a domain through BoraxIP, you agree to the policies set forth by ICANN and any applicable registry. Domain-related data will be shared with registries as required.

Failure to renew a domain may result in loss of ownership. Grace periods and redemption fees may apply.

9. Termination and Suspension

We reserve the right to suspend or terminate your account without notice if you breach these Terms or misuse the services. Upon termination:

  • Your data may be permanently deleted

  • Active services will be disabled

  • No refund will be issued unless required by law

You may terminate your services at any time by submitting a formal cancellation request.

10. Intellectual Property

All website content, software, and branding materials are the intellectual property of BoraxIP. You may not reproduce, distribute, or use our intellectual property without prior written consent.

11. Disclaimers and Limitation of Liability

BoraxIP disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. We are not liable for:

  • Downtime or service interruptions

  • Loss of data or profits

  • Unauthorized access or breaches beyond our control

Our total liability is limited to the amount you paid for services in the last 30 days.

12. Indemnification

You agree to indemnify and hold harmless BoraxIP, its affiliates, and its employees from any claims or liabilities arising from your use of our services or violation of these Terms.

13. Modifications to Terms

We may update these Terms periodically. Updates will be posted on our website and effective upon publication. Continued use of our services constitutes your agreement to the updated terms.

14. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Legal disputes shall be resolved through the courts located in Kushtia District, Bangladesh.